Secrets puerto vallarta tripadvisor upgrade#

4) When we sat on the beach, we were constantly bothered by locals trying to sell us crap. 3) Sometimes our room wouldn't get cleaned until like 4pm, which just got a bit inconvenient. The pool-side food was really just greasy sliders, burgers that seemed to always be gone, and frozen pizza. 2) Oceana and the pool-side food were big disappointments. The rooster crowing at 5am got pretty old on Day 3. However, there were a couple of things that diminished the up-scale/luxury vibe throughout our stay: 1) Another reviewer was dead on when they talked about the run down bus parking lot and the accompanying rooster (this is really only noticeable for those staying on the preferred-club side) that is right next to the hotel. The lobby was absolutely stunning! I learned from our trip that a 7-day all-inclusive may not be my personal favorite, but after our stay at Vallarta Bay, we definitely want to stay at other Secrets resorts! It is obvious the hotel strives to be the ultimate up-scale and luxury, which in many respects it is. Drinks were also great! The room itself was beautiful and we were welcomed with a complimentary bottle of champagne since it was our anniversary. The service was great, we had great experiences at most of the restaurants, and the hotel was beautiful. All in all, we had an amazing experience. The preferred-club was awesome and was totally worth it-I would recommend it if you get the chance. We booked a preferred-club junior suite through RCI. This was our first time staying at a Secrets Resort (and an all-inclusive). We can't forget Carlos for always making sure we were well attended to.My husband and I vacationed here for a week in October 2015 for our honeymoon/one-year anniversary. Love you all at Secrets!! See you soon!!! Lori and Barb P.S. Please check in with Nirvana for your next trip and we promise they won't disappoint. Which isn't easy with a swimout and two women under one roof! LOL. Who kept a smile on her face, while keeping our room in tip top shape. Last but certainly not least was our terrific cleaning gal, Ana Jarely. Monce went out of her way to make a difficult dinner situation possible for us. Francisco had you laughing and made great suggestions off the menu. The restaurants were all great, but Caper's stood out because of Francisco. They even remembered how we liked our drinks and food. They were constantly checking in to make sure we had everything we needed. Wanted to give a big shout out to our amazing poolside servers, Alfonso, Mario and Omar. The Preferred Swimout is amazing!! Our butler Nirvana, catered to our every need with a smile on her face. My cousin and I came for our fifth visit. Breakfast and lunch in Market Cafe and elsewhere on the property are always outstanding. The only downsides to this property are (1) a beach that is not very walkable it is quite steep and the waves are strong (but otherwise lovely for viewing, very clean and no seaweed) and (2) we did not particularly enjoy the evening food in the 5 restaurants not sure if it is ingredient quality or recipes. The Preferred Club staff (including the barmen, Liz, Ricardo, attentive room attendants, etc.) did an outstanding job of making us feel welcome while not interfering with our restful vacation. The location right off the pool/beach area allowed us to enjoy everything without being in the middle of anything.

Secrets puerto vallarta tripadvisor upgrade#

We were pampered by our butler, Carlos Miranda and his associates Jose Becerra and Moncerrat Ornelas, because we paid to upgrade to a master suite, which includes a lovely swim-up pool. This is a typical Secrets hotel - very modern, clean, excellent staff.